Conn-Selmer, Inc. is the leading U.S. manufacturer of musical instruments for student, amateur and professional use encompassing a brand portfolio of Vincent Bach, C.G. Conn, King, Holton, Selmer, Armstrong, Leblanc, Ludwig, Musser, Scherl & Roth; and is also the North American Distributor of Henri Selmer Paris woodwinds, and Yanagisawa saxophones.
Join our team of entrepreneurial leaders, innovative manufacturers and passionate music educators seeking to improve the music industry worldwide. With a focus on quality craftsmanship and superior musical performance, we empower the next generation of talent to make their mark on the future of the world's most-loved musical brands.
Conn-Selmer has an opening in our IT department for an Infrastructure Manager. This position will report to the Director of IT. The Infrastructure Manager plans and coordinates development and implementation of all corporate networks and infrastructure (including PC, servers, AS/400, routers, firewalls, etc.) by performing the following specific duties personally or through subordinate staff.
Coordination of day-to-day management of system platforms including problem identification, reporting and resolution.
Leads and develops team of system administrators/network engineers who manage and operate the systems.
Advanced administration and monitoring of technical infrastructure including servers and network connectivity
Responsible for the timeliness and quality of Help Desk resolutions pertaining to the Networking/Infrastructure group. Liaison to customer support on incidents and corrective actions
Maintains system performance by performing system monitoring and analysis; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing.
General system maintenance and troubleshooting, including software and hardware upgrades, networking, installations, patches, scans, updates, backups, wiring, virus protection and error resolution
Hardware and software installation
Proactively manages systems for capacity planning
Participate in testing of new applications and system modifications
Secures system by developing system access, control, and evaluation; monitoring.
Troubleshooting of production incidents including corrective actions and determining root cause
Research and evaluation of new software and hardware
Bachelor’s degree from an accredited four-year college or university or equivalent experience. Seven (7) to ten (10) years of experience with state of the art networking and infrastructure tools.
Network and iSeries security.
Knowledge of TCP/IP networking and system administration
Knowledge of Windows Server, IBM iSeries AS/400, Local and Azure Active Directory, Office 365, and Microsoft Cloud Stack
Ability to manage multiple projects, provide technical and administrative supervision of staff, contractors, schedules and budgets
Ability to optimize and configure networks, deploy software and hardware technologies, including servers, routers, firewalls, switches, network monitoring tools and system backup; excellent diagnostic, analytical and management skills.
Develop a sense of ownership of projects by providing clear expectations, control of sufficient resources, responsibility and coaching, while not removing the responsibility for the project.
Make effective and efficient decisions that improve situations and close the gap between what is now and what should be in the future.
Support, coach, and facilitate the development of each individual’s knowledge, abilities and skills; provide timely and specific feedback, guidance and training to help reach their goals and objectives
Contribute to discussions, actions and projects; respond positively to requests for information, suggestions and assistance.
Communicate effectively with clarity and brevity by presenting ideas in a clear, concise, organized and persuasive manner.
Basically a sedentary position
Ability to travel by air and auto
Excellent hearing and vision acuity
Ability to work long hours
Ability to focus on specific issues for extended periods of time